GUIDELINES

Guidelines

Welcome to the most unique and therefore most reasonable yet exclusive automobile restoration and 
custom car construction and build service provider in America!

Restoration / Build Guidelines

GUIDELINES:
•	THANK YOU for allowing us to restore / build your vehicle. We appreciate your business GREATLY.
•	These restoration / build guidelines help you understand our truly unique process and system.
•	PLEASE work with us to ensure that you receive the best possible restoration / build possible.
•	Your complete and total satisfaction is our ONLY objective. Your dream. Our Passion. Done RIGHT!
•	We reserve the right to refuse service to anyone at any time for any reason including during the project.

OUR PROCESS:
•	You complete New Customer Info Sheet and sign Restoration / Build Guidelines and Work Authorization.
•	Together we fill out the Restoration / Build Questionnaire and create a project plan or Build Sheet.
•	We use that information to create a ballpark WRITTEN ESTIMATE of your restoration / build project.
•	If you accept and approve the estimate we proceed on a time and materials PAY-AS-YOU-GO basis.
•	You fill out, accept and sign our Restoration / Build Services Agreement or RSA/BSA, when required.
•	You fill out, accept and sign our Credit Card Authorization Form for WEEKLY BILLING or Total Due upon the Third
•	Weekly Invoice Past Due and Unpaid. Credit card / Intuit charges will lose 3% cash discount.
•	We require ZERO deposit or down payment. Your vehicle and credit card on file are your deposit.
•	Builds are parts plus any royalties (usually half) down. Large parts such as engines require pre-payment.
•	LARGE restorations require $10,000 refundable deposit in escrow in case third week credit card declines.
•	We can arrange for pick up, transportation, and delivery of your vehicle at our sole discretion.
•	All vehicles are photographed, documented, and insured as is, including parts, funds and royalties.
•	All vehicles are disassembled, cleaned and/or media blasted ideally to bare metal as needed / requested.
•	We only use highest quality parts, especially sheet metal and replace along factory lines and specs.
•	We work and bill projects on a Time and Material PAY-AS-YOU-GO basis, WEEKLY. We only charge $95 per labor hour
•	PLUS parts, materials, supplies and sublet on restoration, build, and mechanical projects.
•	Includes staff time for project/parts mgmt as needed, minimum half hour increments on all labor times.
•	Parts, materials, supplies and sublet work are charged at our cost plus only 30%. Usually wholesale plus.
•	WE SHARE ALL OUR RECEIPTS. YOU SEE ALL OUR COSTS. NO ONE ELSE DOES THIS.
•	No shop is more open, honest, transparent and fair with their restoration / build process and invoicing.
•	WEEKLY Invoices are due upon receipt. Checks preferred. Credit cards / Intuit will lose 3% cash discount.
•	Projects more than two invoices behind, upon third invoicing, will be placed on HOLD until PAID IN FULL.
•	Please pre-arrange shop visits. Excessive visits and/or visit lengths may result in staff labor charges.
•	Sublet (third-party) work will be done by select vendor of our choice as needed, media blasting, etc.

BE ADVISED:
•	Estimates of time and cost will NOT be correct due to the nature of the restoration / build process.
•	No projects are alike therefore ALL projects are essentially custom and unpredictable on time and cost.
•	You will see some items and/or steps worked and billed more than once during the custom process.
•	Our simple zero deposit, time and materials, pay-as-you-go, work and bill weekly process is the most fair, honest, and
•	transparent system nationwide, but it does NOT allow for any wiggle room on our end to give discounts or not bill
•	anything, not one minute of labor time or a single part, supply or sublet expense.
•	PLEASE remember that fact and work with us and pay your bill in a timely manner WEEKLY as billed.
•	We can NOT continue to work on projects that are not paid and current on a consistent WEEKLY basis.
•	If you get behind more than 2 invoices we will STOP working and store your vehicle until paid in full.
•	Projects that move out of active production will go to the back of our waiting list once ready to continue.
•	We cannot be responsible for previous work done by another shop and/or money you’re already spent.
•	Full frame-off restorations are 1,500 to 2,000 labor hours and at least one calendar year minimum.
•	DYNO WORK – You accept 100% liability and responsibility for any damage and expense resulting from
•	DYNAMOMETER tuning. Including damage to your project, our facility, equipment, staff or anything else.
•	2 Weeks or 80 labor hours minimum will be worked and billed for Quality Control / QC prior to delivery.
•	Rework, clean up, adjustment, touch up and all other labor and parts expense during QC will be billed.
•	You will see some items and/or steps worked and billed more than once during the QC process.
•	Things will go wrong during the restoration and/or QC process. Things may leak, break, not work out as planned or
•	worse. This is part of the process. You will be billed for ALL labor and parts cost as needed.
•	Occasionally parts, new or used, failing is part of the process. You will be billed for any resulting costs.
•	We will be as fair as possible but again there is ZERO wiggle room for any giveaways at our rates.

WARRANTY:
•	You will receive America’s ONLY FOREVER Restoration WARRANTY. See written warranty for details.
•	There is NO warranty on unpaid work, invoices, incomplete or partial projects, or things we did not do.
•	There is NO warranty on USED parts. You are responsible for all parts and labor costs if used parts fail.
•	There is NO warranty on new parts that fail other than the original supplier. Time and Materials applies.
•	There is NO warranty on projects that did not complete the Quality Control / QC process, billed and paid. 

COMPLETION:
•	Once your project is complete we will review together. Written appraisal for insurance available for $250.
•	INACTIVE / HOLD – After 10-days notice storage fees of $75 inside / $25 outside per day will apply.
•	Payment in full on final invoice is due PRIOR to vehicle release. We do NOT store vehicles on site.
•	You hereby agree to sign our Vehicle Exit & Partial Work Completion Form prior to vehicle release.
•	We don’t throw away old parts. They belong to you. We will return all old parts unless otherwise directed.
•	At our discretion we can arrange for vehicle delivery back to you at your expense. Mgmt discretion.
•	Oklahoma Law allows us to hold, title, and sell vehicles to recover any unpaid invoices, charges or fees.
•	You hereby agree to allow us to use photos and/or videos for our marketing.
•	SUBJECT TO CHANGE AT ANY TIME WITH E-MAIL NOTICE.
•	We appreciate your business. Thank you!

Acknowledged and Accepted By: Customer Signature: ________________________________________

Print Name: ________________________________________________  Date: ____________________

Year: _____________ Make: _____________________ Model: _________________________________


FOR OFFICE USE – DOCUMENTS CHECK LIST:

o	1 Customer Info Sheet

o	2 Restoration / Build Questionnaire

o	3 Restoration / Build Services Agreement / RSA

o	4 Restoration / Build Guidelines (This Document)

o	5 Credit Card Authorization Form

o	6 Vehicle Intake Form

o	10 FOREVER Restoration / Build Warranty

o	11 Vehicle Exit Form

America's Most UNIQUE Restoration Shop